#Zeiss#EyeMag Smart. .
With 2.5x magnification, EyeMag Smart loupes provide large fields of view, enabling you to always see the whole picture. Choose from five configurations ranging from 300 to 550 mm depending on your individual working distance. Contact @evanobadja for more information
Carl Zeiss is the undisputed expert in OPTICS.
Although I’m very happy with the optic quality of my 3.5XZeiss loupes and the illumination of the EyeMag Light II, I have to express my disappointment over the power supply device of the EyeMag Light, and the official service of CarlZeiss Medical in Istanbul, which I found to be extremely unsatisfying.
Six months after I bought the EyeMag II Light, it started blinking, because of a contact problem of one of the pins between the control unit and the battery. I sent the device to the official service of “Zeiss Medical”, in order to have “the block of pins” of the device exchanged. 3 weeks later they sent it back. I was shocked! They had not changed the pin block, but rather used cyanoacrylate glue to fix the one pin that created the problem. Now the battery can’t be seated completely into the socket of the control unit, because the pin is not springy anymore.
I find it hard to believe that this defective device has been manufactured by Carl Zeiss, and that such a respected company has such a low quality technical service. I wonder how they select and educate their technicians.
There is another problem I encountered with the 2.5X loupes, just like most of my dentist friends using the same device. The metal rings holding the protective glass in front of the loupes drops spontaneously. Again, the official technical service creates problems for a free repair within the guarantee period.
Carll Zeiss was one of the legend brands for me, since my childhood. Perhaps for optic lenses, they still are. But now, with these chronic problems of their loupes and headlight equipment, it is clear, that their quality is highly questionable, and that they can’t manage their international technical service and customer satisfaction quality standards! At least in Turkey. #carlzeiss#carlzeisslenses#carlzeissmedical#zeiss#medical#medicalloupe#dental#dentalloupes#medicallight#headlights#loupes#zeissloupe#dentistry#endodontics#endodontia#dentalmagnification#surgicalloupe#rootcanal#rootcanaltreatment#dentist#dentalworld#dentalphotography#endodonti#kanaltedavisi#dişhekimliği#eyemag#eyemagII#medicallup#galilean